Privacy Policy
At About You Sitting Service, LLC DBA About You In Home Care, we are committed to protecting and respecting your privacy. This Privacy Policy (this “Policy”) describes how we collect, use, and disclose personal information of users of our services, including our Website (our “Site”) and text messaging services. Please read this Privacy Policy carefully.
By using our Site or opting into our text messaging services, you agree to the terms of this Policy. If you do not agree with the terms of this Policy, do not use our Site or text messaging services. Your use of our Site for the limited and exclusive purpose of reviewing this Policy does not constitute your agreement to this Policy unless you make further use of our Site. This Policy may be updated from time to time.
This Policy Describes:
- The personal information we collect
- How we collect such information
- How such information is used
- How such information is shared
- How you can manage your communication preferences
- How you can contact us
Information We Collect
We and our third-party service providers may collect and process the following types of personal information about you:
- Name
- Phone number
- Email address
- Social network profile information
- Information we collect when you use our Site, such as your domain name, Internet protocol (IP) address, mobile device model, Internet service provider, Site access times, websites that referred you to us, and web pages within our Site that you visit
- Information you communicate to us through our Site, our social media pages, text messages, or through other means
How We Collect Information
We and our third-party service providers may collect personal information as follows:
- We may collect information you provide when you use our Site, including when you fill in forms on our Site, subscribe to any of our services, complete a survey on our Site, post material to our Site, or download content from our Site.
- We may collect information you provide when you contact us by phone, email, text message, or messaging application on social media.
- We may collect social network profile information that you have made publicly available through your social network account settings if you choose to access our social media pages or connect or otherwise link to our Site with your own social media page. We also may collect customers’ and public feedback on social media.
- Our Site may use cookies, tracking pixels, and other similar technologies to collect information about visitors to our Site. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. A tracking pixel is a graphic that is loaded when a user visits a website or opens an email and is used to track certain user activities.
- We may collect information related to your consent for text messaging, including the date and time of consent, the phone number used, and the content of the consent.
How We Use the Information Collected
We and our third-party service providers may use information collected to:
- Operate, maintain, and improve our Site and services.
- Conduct analytics to help us better understand our customers and improve our products and services.
- Process and manage purchases made by you.
- Respond to your customer service inquiries, post your comments related to our products and services on our social network pages, and take other actions in response to your questions, comments, or Site activity.
- Communicate with you about special offers, services, and promotions that may be of interest to you.
- Help us develop, customize, deliver, support, and improve our services.
- Allow you to participate in interactive features of our service when you choose to do so.
- Notify you about changes to our service.
- Conduct market research to serve targeted advertisements.
- Provide text messaging services, including sending promotional or transactional messages, subject to your consent.
Strict Privacy Policy
At About You Sitting Service, LLC DBA About You In Home Care, we maintain a strict privacy policy. We ensure that our customers’ and members’ personal information is not sold, rented, released, or traded to third parties without legal obligation.
Text Messaging Consent and Opt-Out
By opting into our text messaging services, you consent to receive recurring automated promotional and personalized marketing text messages (e.g., cart reminders) from us at the phone number you provided. Consent is not a condition of any purchase. Message and data rates may apply.
- SMS Opt-Out: If you are receiving text messages from About You Sitting Service, LLC DBA About You In Home Care and wish to stop receiving them, respond with “STOP” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us. Message and data rates may apply.
- Help: If you need assistance, you can text “HELP” to any message you receive, or contact us using the contact information shown on our Site.
How We Disclose the Information Collected
We and our third-party service providers may share your personal information under the following circumstances:
- We may share your personal information with any member of our group of companies (our subsidiaries and our ultimate parent company and its subsidiaries).
- We may share your personal information with companies that provide services to us, such as credit card processors, website hosts, email vendors, and other companies that help us provide our services or our Site.
- We may disclose your personal information in response to legal process, when required to comply with laws, to combat fraudulent or criminal activity, to enforce our agreements, corporate policies, and the terms of use of our Site, and to protect the rights, property, and safety of our business, our employees, agents, customers, or others.
- We may share technical data that we collect about your browsing habits and your device (such as data collected via our cookies, tracking pixels, and similar technologies, as discussed above) with third-party service providers and other advertising companies. This enables them and us to better target ads to you and other consumers.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations, including data related to text messaging consent.
How to Contact Us
If you have any questions, comments, or requests regarding this Policy, please contact us using the contact information shown on our Site at www.aboutyouinhomecare.com.